Questions? Comments? Drop us a line and we will get back you as soon as we can!
Efficient Velo Tools, LLC
5325 NE 109th Ave
Portland, OR 97220
Do you have distributors outside of the U.S.?
We ship worldwide direct from our Portland, Oregon headquarters. Contact us at firstname.lastname@example.org for more information.
For those customers located in Korea, our tools can be purchased from our exclusive distributor in Korea - Rubi Workshop in Seoul. They are located at: 320, Sinbanpo-ro, Seocho-gu, Seoul, Republic of Korea - Tel : 02-516-8465 - Fax : 02-546-8465 - email: email@example.com
What are Signature Series items?
Signature Series tools are made by hand on “manual” machines, beautiful, magnificently built machines, some of which are 50 years old or more! (Lovingly Restored and reconditioned by Brett ).
Brett enjoys keeping alive a fine and noble tradition by utilizing time-tested machining practices learned from Master Machinists. Remember, ALL of the beautifully machined parts on EVERYTHING* made before 1970 or so, were made on Manual Machines…by machinists.
Signature Series tools are one-price-for-all, and are not intended for resale. This means the price for Signature Series products is the same for both qualified professional bicycle mechanics and general consumers.
Can you create a custom tool for me or my shop?
At this time we do not take requests for custom tools.
I have an idea for a new tool, can I present my idea and have you make it?
We currently do not have resources for outside development projects.
I need help installing and adjusting the Safe Zone Mirror, can you help?
Absolutely! Email us at firstname.lastname@example.org with photos of your helmet and mirror - we are happy to make a recommendations and guide you through the process of getting the mirror installed and adjusted. You can also call us at 971-258-0925 and we’re happy to answer your questions over the phone. You can also take a look at our Safe Zone Installation Guide.
Do you offer custom colors for your repair stands?
Yes, for a custom color fee of $250, we can do just about any color but blue.
How can I qualify for wholesale pricing and gain access to your dealer ordering page?
Efficient Velo Tools is pleased to work with a variety of professional bicycle mechanics, providing wholesale pricing to qualified individuals and businesses. This includes bicycle shops, mobile or team mechanics, applicable charitable organizations, and retailers who would like to sell our Safe Zone Helmet Mirror.
To qualify for wholesale pricing, simply complete this online form: EVT Dealer Application. Upon review, we will contact you via email if you are approved. Your business must be bicycle related or a government agency, municipal agency, educational institution, manufacturer, retailer, or a 501 (c) organization.
We do not drop ship items, and prepayment by credit card is preferred. Please inquire for alternative payment options. Dealers may not in any way sell our Safe Zone Helmet Mirror online for less than the $40 USD + shipping Minimum Advertised Price.
Dealers may not sell any EVT products on third party websites such as Amazon or Ebay.